Privacy policy

Privacy Policy
Effective Date: 2026

Aunty Rozzy respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and store your personal information when you interact with Aunty Rozzy through our website, online store, email communications, social media and live events.

Who We Are
Aunty Rozzy is a children’s entertainment and educational brand created by Ros Tesoriero. We produce and sell music, books, digital content and related products designed to make learning fun, engaging and healthy for young children.

What Information We Collect
We may collect personal information that is reasonably necessary for our business activities, including:
Name
Email address
Phone number
Billing and shipping address
Purchase history
Payment details (processed securely via third party providers)
Social media interactions
Information you provide when subscribing, entering competitions or attending events

We may also collect non-identifiable data such as website usage, device type and browsing behaviour through cookies and analytics tools.

How We Collect Your Information
We collect personal information when you:
Subscribe to our email list
Purchase products from our website
Contact us via email or social media
Enter competitions or attend events
Interact with our website, content or advertising

We may also collect information automatically through cookies and similar technologies.

How We Use Your Information
We use your personal information to:
Process and fulfil orders
Deliver products and services
Communicate with you about purchases or enquiries
Send marketing emails, updates and special offers
Improve our website, products and customer experience
Manage events, promotions and competitions
Comply with legal obligations

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Disclosure of Personal Information
We may share your information with trusted third parties where necessary to operate our business, including:
Payment processors
Shipping and fulfilment providers
Website and ecommerce platforms
Email marketing and CRM providers
Marketing and analytics platforms
Professional advisors

Some of these providers may be located overseas. We take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

Shopify and Third Party Services
Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services. Shopify may collect and process your personal information in accordance with its own privacy policy.

Your data may be stored through Shopify’s data storage systems and databases, which are secured behind a firewall.

We may also use third party services for payments, shipping, analytics and marketing. These providers only collect, use and disclose your information to the extent necessary to perform their services.

Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic.

You can manage or disable cookies through your browser settings. Please note that this may affect website functionality.

Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

While we use secure systems and reputable providers, no method of transmission over the internet is completely secure.

Children’s Privacy
Aunty Rozzy creates content for children, however our website and services are intended for use by parents or guardians.

We do not knowingly collect personal information directly from children without appropriate consent. If you believe a child has provided personal information without consent, please contact us and we will remove it.

Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.

To do so, please contact us using the details below.

Your Rights
Depending on your location, you may have rights to access, correct or request deletion of your personal information. We will respond to all requests in accordance with applicable laws.

Complaints
If you have concerns about how we handle your personal information, please contact us and we will respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements. Updates will be published on our website.

Contact Us
For any questions, requests or concerns, please contact:

Aunty Rozzy
Email: ros.auntyrozzy@gmail.com